Digital Consumer Behavior and Ecommerce Tendencies During the New War Crisis

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Aram Mohammed-Amin Qadir
Balen Salah Mohammed


Because of the coronavirus, the entire international e-commerce industry has been thrown into disarray. It has brought about a change in the way that business is handled. In addition, a great number of businesses that focus on online trade have been harmed. It is likely that the COVID-19 issue will have a long-lasting effect on online commerce. E-commerce, or electronic commerce, is a method of doing business that makes it possible for businesses and individuals to purchase and sell products and services through the internet. In addition, it is projected that customers would opt to do more of their shopping online during COVID-19 since it will be easier for them to do so from the comfort of their own homes. In the context of electronic commerce, a transaction takes place online. The availability of things at lower rates, an expanded range, and the possibility of reducing the amount of time spent shopping are just a few of the numerous benefits it provides to purchasers.The COVID-19 epidemic is a global problem affecting many sectors of society, including the economy. Specifically, the outbreak is affecting people in Africa. The overall expansion of the international economy has slowed down, mostly as a result of a decline in consumer expenditure that is only relevant to domestic politics. This tactic is effective in preventing the growth of COVID-19; it also boosts the popularity of online shopping and smartphone ecommerce as alternatives to traditional purchasing methods. As a consequence of e-commerce or mobile commerce, consumers are believed to have the ability to obtain vital necessities or health items required for activities that take place in the buyer's house. During COVID-19, there has been an increase in the number of transactions and purchases that have been conducted via e-commerce and mobile commerce. This is leveraged by e-commerce and mobile shopping by providing consumers with a range of enticing offer options.The purpose of this research is to provide light on the connection that exists between COVID-19 and online shopping. The research methodology for this study made use of secondary material, which was located in a variety of internet databases, including books, academic papers, and other pertinent e-commerce media. The purpose is to illustrate how COVID-19 has influenced e-commerce in India and how it is overcome globally. The research will focus on how this is accomplished. In addition to that, it delves into the possibilities that lie ahead for online business.

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