Shared HR Services and Improved Employee Performance: A Study in IT Industry

Resumen

The primary aim of the study was to investigate different aspects of shared HR services and their influence on employee performance This research explores the impact of organizational culture, adoption of innovation, HR practices, workforce agility, HR service quality, and shared HR services on improved employee performance in the IT industry. As the IT sector faces rapid technological advancements and constant market changes, understanding the interplay of these factors becomes crucial for sustaining high employee performance. The study highlights how a supportive organizational culture fosters innovation and agility, leading to increased employee engagement and productivity. It also examines the role of effective HR practices, such as performance management and employee development, in enhancing workforce capabilities. Furthermore, the research investigates how the quality of HR services and the use of shared HR services contribute to employee satisfaction, reducing administrative burdens and enabling employees to focus on core tasks. The findings suggest that organizations that integrate these factors into their HR strategies can create a work environment that supports innovation, agility, and high performance. The paper provides valuable insights for IT firms aiming to improve employee outcomes through a holistic approach to organizational culture and HR management.